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Mobility Shop

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Description

Frequently Asked Questions

Does Insurance Or Financing Help Cover The Cost Of Mobility Equipment?

Many extended health insurance plans reimburse part of the cost of mobility and home healthcare equipment - coverage depends on your specific plan, so check your policy or ask your provider directly. Motion Care Mobility can provide a detailed invoice and product documentation formatted for insurance claim submission. We also offer financing options for larger purchases like power wheelchairs and hospital beds - contact our Concord showroom to discuss what fits your budget.

Can I Rent Mobility Aids Before Deciding To Buy?

Yes, Motion Care Mobility rents most equipment categories, including scooters, manual wheelchairs, transport wheelchairs, rollators, and walkers, so you can try before committing to a purchase. Renting is a practical option for short-term recovery, trial periods, or visiting family members who need equipment temporarily. Rental pickup is available at our Concord (Vaughan) showroom - contact us for current rental rates and availability for this product.

Does Motion Care Mobility Deliver, Or Is Pickup Available?

Motion Care Mobility ships purchased equipment Canada-wide and offers in-person pickup at our Concord, Ontario showroom for customers in the Greater Toronto Area. Local GTA customers can also arrange local delivery - ask our team when placing your order. Rentals are picked up directly from the showroom.

What Warranty Comes With Medical Equipment?

Medical Equipment are covered by a manufacturer's warranty against defects in materials and workmanship - warranty length varies by manufacturer and model, so confirm the exact term with our team before purchase. Motion Care Mobility also provides in-house repair service for equipment sold or rented through us, so support doesn't end at checkout. Keep your invoice and product documentation on hand, as most manufacturers require proof of purchase for warranty claims.

How Do I Know If Any Home Healthcare Equipment Is The Right Fit For My Needs?

The right mobility equipment depends on your daily activities, home environment, physical needs, and where you'll use it most (indoors, outdoors, or both). Motion Care Mobility's team offers guidance by phone, in our Concord showroom, or via consultation to match you with the correct model, size, and features before you buy. If you're unsure between two options, contact us - we'll walk through the tradeoffs based on how and where you'll actually use the equipment.